alters.Creative
and digital agency

We create your image.
We grow your presence.
We simplify your workday.

At , we believe every business deserves an image that feels like its own. We create your image, your presence and your tools around your needs, priorities and budget.

Explore our expertise
FOUR AREAS OF EXPERTISE. ONE BRAND.

It all comes together.

Creative

An image that feels like you.
And stands out.

Marketing

The right ideas.
In front of the right people.

Digital

Useful experiences.
Thoughtful tools.

Optimization

Less friction.
More possibilities.

The bigger picture

From your image to your tools.

One area of expertise.
Or the right combination.

is a creative and digital agency bringing together creative, marketing, digital and optimization services. Choose one area of expertise or combine them to suit your needs and budget.

Creative

Giving shape
to what makes you different.

A consistent identity, visuals and content that tell the story of what makes your business unique.

Marketing

Helping the right ideas
reach further.

The right messages, in front of the right people. We connect your strategy and channels to your goals.

Digital

Creating what
moves you forward.

Websites, applications and business platforms that are useful, enjoyable to use and designed for you and your clients.

Optimization

Simplify the day-to-day.
Make room for what’s next.

Simpler processes and better-organized ways of working, so you have more time for your business.

Working within a budget?

Let’s start
with the essentials.

Your budget is part of the project from the start. Together, we define what is useful now, what is included and what can wait.

  • Choose your priorities.
  • Define a realistic project.
  • Plan what comes next, if needed.

Payments that fit your project.

Options to spread out your investment, subject to the agreed terms.

Over6 monthsInterest-free 1
Over12 monthsInterest-free 1

An initial deposit is required. Conditions apply. The payment schedule and terms are specified in your quote.

How does it work?

A clear project.
From the first conversation to delivery.

  1. We define what you need.

    The free 60-minute consultation is a chance to discuss your situation, goals and budget.

  2. We set out the project.

    Your quote specifies the deliverables, stages and terms. You know what is planned before we begin.

  3. We create. You review.

    We move forward with your feedback, then deliver the agreed items according to the terms of your project.

How we create.

Tools.
Ideas.
A human touch.

At , we also use artificial intelligence to explore possibilities, develop ideas and help with certain tasks.

It supports our work. We review, adapt and rework its suggestions using our own perspective and judgment, with your project in mind.

Our own software and services.

We also develop our own software and digital services for businesses and the general public.

You give the project its direction.
People give it the finishing touch.

Your project, all in one place.

Your project.
Always on track.

Follow your project without losing the thread in your client space. Find its current stage, the latest updates and the next action needed in your personal workspace.

MonCompte

Project tracking

Client space illustrations · fictional projects and information.

A clear foundation.

Your creations.
Your data.

The files delivered, rights transferred and hosting services are specified in your quote. Find the details below.

Your project. Your creations.

Your visual identity, content and templates created specifically for your business belong to you under the terms specified in your quote. The files delivered and rights transferred after full payment are defined from the start. The content and documents you provide remain yours.3

Licences and custom development.

Fonts, stock images, software and third-party components remain subject to their respective licences. For custom websites and software, code ownership, source files and transfer options are specified in your quote.

Services that support your project.

Hosting, maintenance and subscriptions are separate services with their own terms.

The applicable terms are defined in your quote.

How we take care of your data.

At , we believe trust is also built through the way we take care of your data.

For projects we host, we prioritize primary hosting in Quebec. Private access, file-specific permissions, isolated services and encrypted backups help protect the information you entrust to us.

Hosting, retention and access needs are defined according to your project. External services, including email and web traffic routing, may process some data elsewhere.

Behind

Create differently.
Think further.
Do better.

grew out of more than five years of professional experience at the intersection of management, creativity and digital technology.

From administration and process optimization to social media management and graphic design, these experiences shaped a vision that goes beyond aesthetics: understanding how a business works to better imagine what it could become.

Because a great image is not enough if everything behind it lacks efficiency. And because the best solutions often come from questioning the way things are done.

That drive to do things differently is what led to . An agency where design, strategy and technology come together to create solutions that are as thoughtful as they are creative.

Behind is Felix Léonard, President & Creative and Digital Director, a curious, creative entrepreneur who believes there is always a better way to do things.

A conversation to move forward.

60 minutes to talk it through.
On us.

An idea, a specific need or the bigger picture? Let’s take 60 minutes to talk about your goals and budget. The consultation is free, online or in person, with no obligation.

By video call, at your business or at a mutually agreed location, depending on availability and meeting location.

Prefer to call? (438) 493-0733

FAQ

38 questions
What services do you offer?

We offer visual identity, graphic design, content creation, social media, websites, custom web applications and improvements to the way your business works.

Do I have to choose every area of expertise?

No. You can choose a specific service or combine several areas of expertise. The work is built around your needs, priorities and budget.

Do you work with new businesses?

Yes. We can help lay the foundations of your brand, prepare your first tools and build your online presence. Together, we choose what is useful to get started.

Can you work with an existing website or identity?

Yes. We can review your current identity or website to determine what can be kept, improved or recreated. Taking over existing work depends on the files, access, technology and rights available. We clarify the options and scope with you before starting.

Is the 60-minute consultation really free?

Yes. This first 60-minute meeting is free and comes with no obligation. It helps us understand your goals and see how we could support you.

Can the consultation take place in person?

Yes. It can be held online or in person, at your business or at a mutually agreed location, depending on availability and meeting location.

What should I prepare for the consultation?

Your idea, your goals and, if you know them, your budget and deadline. You can also bring examples of what you like. Your project does not need to be fully defined.

How do I request a quote?

Start by requesting a free consultation using the button on the site. We can then clarify the work and prepare a quote that fits your priorities.

How do you price a project?

The price depends on the scope, deliverables and needs of the project. Your quote specifies what is included and the applicable terms. There is no one-size-fits-all package to replace that conversation.

Can I start with a small project and add more later?

Yes. You can start with a specific need or divide a project into stages. We define the first scope of work around your priorities and budget. Any additions are assessed and agreed with you before the work is carried out.

Do you offer payments over 6 or 12 months?

Interest-free payments over 6 or 12 months may be offered, subject to approval by An initial deposit is required. The payment schedule and terms are defined in your quote.

Is an initial deposit required?

Yes, for the payment options presented on this site. The deposit and terms that apply to your project are specified in your quote.

How long does a project take?

Timelines vary with the scope, the content to be prepared and the approvals needed. We discuss your deadline before agreeing on a schedule that fits the project.

What should I prepare before the project starts?

Once the scope is defined, we clarify the materials needed: copy, photos, your logo, documents or access, depending on your project. We also determine what you provide and what we create. Sensitive access details are shared through a method agreed with you.

What does graphic design include?

It may include business cards, documents, presentations and other visual materials. The formats and files to be delivered are specified according to the project.

What is the difference between a website and a web application?

A website mainly presents your business, services or content. A web application also lets people carry out tasks, such as managing information or using a portal. The right choice depends on your needs.

Can you manage our social media?

Yes. We offer content creation and management for your social media. The scope, monthly payment and quarterly termination terms are specified in your quote and in the terms presented below.

How can I follow my project and share feedback?

Your MonCompte space brings together project tracking and shared materials, and lets you communicate with our team. The illustrations on this site are fictional; some views show proposed features.

Do I own the work created for my business?

The files delivered and rights transferred after full payment are specified from the start, in your quote. The content and documents you provide remain yours. Third-party items retain their own licences.

Are hosting and maintenance included?

These are separate services. Whether they are included, their scope and their terms are specified in your quote. For custom development, source files and transfer options are also defined there.

Do you use artificial intelligence to create my project?

Yes, we may use it as a tool to explore possibilities, develop ideas or help with certain tasks. We review, adapt and rework its suggestions using our own perspective and judgment, according to your project. It supports our work; the creative direction and finishing touch remain human.

Can I contact you even if my idea is still unclear?

Yes. You can come to us with a need, a challenge or a desire for change. The first meeting also helps clarify your idea and find a direction before defining the work.

Can I provide my own copy, photos or visuals?

Yes. Together, we clarify which materials you provide and which we need to create. Required formats, usage rights and any adaptations are reviewed according to the project.

Can you work with my current logo?

Yes. A new collaboration does not necessarily require a new identity. We can use your existing logo and visual guidelines to create consistent materials, depending on the files available and your usage rights.

Who will be my contact during the project?

Felix Léonard, President & Creative and Digital Director, is your first point of contact. How we communicate and who takes part in the work are clarified when the project starts.

How many concepts and revisions are included?

The number of concepts and revision rounds depends on the project. It is specified in your quote, along with what is included and how additional requests are handled.

What happens if my needs change during the project?

Together, we review the requested changes and their potential impact on price, deliverables and schedule. Any change to the scope must be agreed before the additional work is carried out.

Can you modify work created by another professional?

We can first review the available files, their format and the rights you have been granted. This helps determine which changes are possible and whether some elements need to be recreated.

Can I edit my website myself after delivery?

That depends on the solution chosen. If you want to edit your copy, images or certain pages yourself, we plan for it from the start. Editable elements, access and any support are specified in your quote. Some technical changes may require our help.

Who manages the domain name and website access?

We define from the start who manages the domain name, hosting and required access. Responsibilities, renewals and transfer options are specified in your quote.

What happens after delivery?

We clarify how files and access will be handed over, along with the support included. Maintenance, hosting and future improvements have separate terms, defined in your quote.

What ongoing costs might there be after delivery?

Depending on your project, costs may include the domain name, hosting, maintenance, subscriptions or certain licences. Included services, known costs and renewal responsibilities are specified in your quote. Third-party service fees may change according to their providers.

Will my website work on mobile and be prepared for search engines?

Mobile and desktop display are among the needs to define for your website. The search engine optimization work included is specified in your quote. Search engine rankings depend on several factors and cannot be guaranteed.

Do you work with businesses that already have a marketing team?

Yes. We can help with a specific need alongside your team or partners. Together, we define responsibilities, deliverables and communication so the work fits your organization.

Can I hire you for graphic design only, without printing?

Yes. You can hire us for graphic design alone. Delivery formats and your printer’s technical requirements should be clarified before files are prepared. Printing and any arrangements for it are separate from design work.

Can you build a website if my copy and photos are not ready?

We can start by clarifying the project and organizing the content needed. We work with you to identify what you provide and what needs to be created. Missing content can affect the schedule and must be taken into account before launch.

Is the advertising budget included in your marketing services?

Strategy, creative and management fees are separate from the advertising spend. Whether they are included, the planned amounts and how they will be paid are specified in your quote.

Do you offer one-time support instead of monthly management?

Yes. You can hire us for a one-time project, such as a strategy, a campaign or specific content. The scope and terms are defined in your quote. Recurring management services follow the terms of their own agreement.

The details, clearly.

Terms and conditions.

Deposit and instalment payments. Deposit arrangements and payments over 6 or 12 months are subject to approval by. We reserve the right to decline these arrangements or propose a different schedule depending on the project. The applicable terms are specified in your quote.

Social media management. A 12-month agreement with the option to end the service without penalty at quarterly dates, with 30 days’ written notice. Services already provided and amounts owed remain payable under the agreed terms.

Creative work, licences and separate services. The files delivered and rights transferred after full payment are specified in your quote. Fonts, stock images, software and third-party components remain subject to their respective licences. For custom websites and software, code ownership, source files and transfer options are specified in your quote. Hosting, maintenance and subscriptions are separate services with their own terms.

YOUR FREE CONSULTATION

Let’s move
your ideas forward.

60 minutes to discuss your goals and budget, online or in person, with no obligation.

Prefer to call us?(438) 493-0733

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